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How can we help?

We're here to help you get the most out of ProgAI. Reach out and we'll get back to you as soon as possible.

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Email Support

Have a question, bug report, or feature request? Send us an email and we'll respond within 24 hours.

teamprogai@gmail.com
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Subscription & Billing

ProgAI subscriptions are managed through the Apple App Store. To cancel or manage your subscription, go to your iPhone Settings > Apple ID > Subscriptions.

Apple subscription help
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Account & Data

Need to delete your account or request your data? You can delete your account directly in the app under Profile > Settings, or email us for data requests.

Request account help

Frequently Asked Questions

How does the free trial work?

When you subscribe, you get a 7-day free trial with full access to all features. You won't be charged until the trial ends. You can cancel anytime during the trial from your iPhone Settings.

How does AI progression work?

ProgAI analyzes your completed sets and reps to determine when you're ready to increase weight. If you complete all sets at your target reps, it suggests moving up. If you're struggling, it recommends a deload. The AI accounts for your specific gym equipment (dumbbell increments, cable stacks, etc.).

Does ProgAI work offline?

Yes. You can log workouts without an internet connection. Your data will sync automatically when you're back online.

Can I cancel my subscription?

Absolutely. You can cancel anytime through your iPhone Settings > Apple ID > Subscriptions. You'll keep access until the end of your current billing period.

How do I delete my account?

Go to Profile > Settings > Delete Account in the app. This will permanently remove your account and all associated data.